Vendors
Getting started, building your profile, publishing, and responding to quote requests.
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Getting started
Registering as a vendor and what the onboarding flow looks like.
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Building your profile
The fields that make up your listing — details, photo, service area, and links.
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The family-friendly promise
The prompts that set this directory apart, and how to answer them well.
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Profile visibility and publishing
Published vs. hidden, the review that happens on publish, and what triggers a re-review.
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Responding to quote requests
How quote requests reach you and how to follow up with families.
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Messages, response time & availability
Reply to families in the message centre, earn a response-time badge, and mark dates you’re unavailable.
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Getting found beyond our directory
Claiming your free Google and Bing business listings, and why linking them here helps families find you.
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Understanding your analytics
What the profile views, saves, quote requests, and review figures on your dashboard mean.
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Trust badges
Earning credential badges (insured, certified, and more) by uploading a document for our team to review.
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Endorsing other vendors
Vouch for vendors you trust — how endorsements work and where they appear.