Changing your email or password

You can change your password and the email address you sign in with at any time from your account settings, and add a recovery email or phone in case you ever lose access to your email.

Changing your password

In Account Settings, enter your current password and choose a new one. Pick something long and unique that you don't use on other sites. Changing it signs you out on your other devices, and we email you to say it changed. If you're ever signed out and can't remember your password, use the Forgot password? link on the sign-in page to reset it by email.

Changing your email address

In Account Settings, under Sign-in email, enter the new address and your current password. Then:

We send a link to the new address. It works for an hour.
Follow it while signed in and enter your password again. That's when the change happens, and you're signed out on your other devices.
Until then you still sign in with your current address, and you can cancel the change from Account Settings.

We also email your current address when you ask, with a link to cancel the change, and again once it's done. If you get one of those emails and didn't ask for a change, cancel it and reset your password: whoever asked knew it.

If the link doesn't arrive, check the address you typed and your spam folder, then ask again from Account Settings.

Account recovery details

Both of these are optional, and only you and our support team can see them.

Recovery email — a second address you control. We send it a link to confirm it's yours; once confirmed, it gets a copy of security notices, such as a password or email change. It can't be used to sign in, and we never send marketing to it.
Recovery phone — we never send texts or make automated calls to this number. If you lose access to your email, someone from our support team may call or text you, by hand, to confirm the account is yours.

Adding or changing either takes your current password, and we email your sign-in address when they change.

If you've lost access to your email

If you can still sign in, change your email from Account Settings as above. If you can't, contact support from an address you can reach. Before changing the email on an account, we confirm it's yours using more than one check, such as your recovery email or phone, or details about your account that only you would know. Knowing the account's username or email address isn't enough on its own. We let the old address and your recovery email know when we make the change, and you'll confirm the new address before you can use the account again.

Keeping your account secure

Use a unique password and consider a password manager.
Add a recovery email or phone, so we can help you if you lose access to your email.
Don't share your login. Our team will never ask for your password.
If you think your account has been accessed by someone else, change your password right away and contact support.